Sensitivity Awareness

Employment Practices

Conducting Job Interviews

Discrimination: Avoiding Discriminatory Practices

Managing Difficult Behaviors

Performance Evaluations

Performance Management

Reasonable Suspicion for Drug and Alcohol Use in the Workplace

Retaliation Liability

Sensitivity Awareness

Sexual Harassment: Policy and Prevention

Supervisor’s Role in Safety

Termination: Practice and Procedure

Wrongful Termination

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Employment Practices

Sensitivity Awareness

The goal of this course is to provide employees, supervisors, administrators, and other staff members with an increased awareness about the unique opportunities and challenges involved in working with different people. Topics covered include self-awareness, self-monitoring and perception, emotions, listening skills, and receiving and giving feedback.

Course Authors

Catherine Mattice

Catherine Mattice is the president of Civility Partners, a consulting, training and coaching firm focused on helping organizations create more positive and respectful workplaces. She is an adjunct professor, and has authored two books, Back Off! Your Kick-Ass Guide to Ending Bullying at Work and Seeking Civility: How Leaders, Managers and HR Can Create a Workplace Free of Bullying. Visit www.CivilityPartners.com for more information.

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