Customer Service Overview

Human Resources

Customer Service Overview

  • Category Human Resources
  • Authors Vector Solutions Editorial Team
  • Variants
    1. Full Course (Support Staff) - 9 minutes
      This version is designed for college or university support staff.
    2. Full Course (Administrators) - 11 minutes
      This version is designed for college or university administrators.
    3. Full Course (Faculty) - 9 minutes
      This version is designed for college or university professors, teaching assistants and adjunct instructors
    4. Full Course (Spanish) - 16 minutes
      Descripción General del Servicio de Atención al Cliente

The goal of this course is to provide staff members with an overview of customer service skills while recognizing the importance of high standards of service. The course will review the definition of customer service, the importance of customer service, and strategies for customer service standards.

Expert Authors

Vector Solutions Editorial Team

The Vector Solutions Editorial Team comprises veteran editors and subject matter experts on school, campus, and workplace safety and compliance topics.

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